How We Help
Generali Agents have access to a powerful Digital tool – OMNI AG – a single platform for agents to issue policy and access important information to manage an Agency Business. It enables management of an Agency Office digitally – as easy as just clicking a button. The OMNI AG is equipped with the following capabilities and more are still in development:
- Policy issuance
- Renewal Listing Tracking
- Customer Contact Card
- Claims Tracking
- Performance Dashboard
- Easy search and eforwarding of Customer’s documents
OMNI AG
Featuring more than 10 new sales and servicing tools and functions, the enhanced OMNI AG is the PERSONAL ASSISTANT to support agents’ growing insurance business with Generali – so that they could have more time for their families, friends and most importantly, themselves.
We are committed to serving our customers and supporting our distributors. Each day we work together brings us closer to our ambition of Becoming a Lifetime Partner to our agents and customers, thus fulfilling our company Purpose, to enable people to shape a safer future by caring for their lives and dreams.
Extensive branch network
across West and East Malaysia.
Innovative insurance products
and services
which can be tailored to the specific needs of our individual and corporate clients.
Agile and insightful
to meet the needs of our customers to ensure a satisfactory experience via Net Promoter Score Survey.
Leveraging on world-class technical
expertise and efficiency
through a strategic partnership with Generali, one of the world’s biggest insurers.
Digital Solutions
Agents empowered with OMNI AG and Customers empowered with Generali Customer Portal accessible via App and web. SMS notifications of renewal reminders and successful purchases of motor insurance.
Agents Training for
Personal Development
Compulsory Personal Development calendar of insightful trainings throughout the year to meet the regulatory requirements.
Agents Benefits and Facilities
Special benefits to support your infrastructure readiness ie agency signboard agreements, electronic equipment support, printing fee, internet fees etc.
